User Guide9480i CT IP Phone9480i CT IP Phone41-001181-02Rev 00Release 2.4
90 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysDirected Call Pickup/Group Call Pickup Keys (for Sylantro Servers)Aastra IP phones support
Model 9480i CT IP Phone User Guide 91Line Keys and SoftkeysConfiguring Directed Call Pickup (DCP) Key (for Sylantro Servers)Use the following procedu
92 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysConfiguring Group Call Pickup (GCP) Key (for Sylantro Servers)Use the following procedure
Model 9480i CT IP Phone User Guide 93Line Keys and SoftkeysUsing Directed Call Pickup/Group Call PickupUse the following procedure for the DCP/GCP fe
94 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysXML KeyThe 9480i CT IP phone has a feature you can enable called "XML" (Extensib
Model 9480i CT IP Phone User Guide 95Line Keys and SoftkeysThe XML Application Title is the label that displays beside the XML softkey on your phone.
96 Model 9480i CT IP Phone User Guide Line Keys and Softkeys5. In the "XML Application Title" field, enter the title of the service. This ti
Model 9480i CT IP Phone User Guide 97Line Keys and Softkeys7. In the "XML Application URI" field, enter the applicable URI(s).8. In the &qu
98 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysFrom an XML Softkey1. Press the XML softkey on the 9480i CT phone. A "Custom Features
Model 9480i CT IP Phone User Guide 99Line Keys and SoftkeysWebApps KeyYou can set a softkey or expansion module key to automatically access a pre-pro
Model 9480i CT IP Phone User Guide 1About this GuideAbout this GuideThis guide explains how to use the basic features of your new 9480i CT phone. Not
100 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysUsing the WebApps KeyTo use the WebApps key:• Press the key you configured as a WebApps k
Model 9480i CT IP Phone User Guide 101Line Keys and SoftkeysFlash KeyYou can set a softkey to generate a flash event when it is pressed on the 9480i
102 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysSprecode KeyYou can set a key to automatically activate specific services offered by the
Model 9480i CT IP Phone User Guide 103Line Keys and Softkeys7. Click to save your changes.
104 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysPark/Pickup KeysThe IP phone has a park and pickup call feature that allows you to park a
Model 9480i CT IP Phone User Guide 105Line Keys and SoftkeysOn the IP phone UI, the static configuration method displays the following:• When a call
106 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysConfiguring Park /Pickup using Static ConfigurationUse the following procedure to configu
Model 9480i CT IP Phone User Guide 107Line Keys and SoftkeysPark/Pickup Key ConfigurationThe programmable method of configuration creates park and pi
Configuring Park/Pickup using Key ConfigurationUse the following procedure to configure the Park/Pickup call feature using the softkey configuration m
Model 9480i CT IP Phone User Guide 109Line Keys and Softkeys11. In the "Line" field, select a line for which to apply the Pickup configurat
2 Model 9480i CT IP Phone User Guide IntroductionIntroductionThis 9480i CT IP telephone has all the features of a regular business phone, allowing you
110 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysPickup a Parked Call1. Pick up the handset on the phone.2. Enter the extension number whe
Model 9480i CT IP Phone User Guide 111Line Keys and SoftkeysLast Call Return (lcr) Key (Sylantro Servers only)Using the Aastra Web UI, you can config
112 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. In the "Type&
Model 9480i CT IP Phone User Guide 113Line Keys and SoftkeysCall Forward KeyUsing the Aastra Web UI, you can configure the Call Forward (CFWD) functi
114 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysBLF/XferThe BLF key allows one or more extensions to be monitored, and once there is any
Model 9480i CT IP Phone User Guide 115Line Keys and SoftkeysConfiguring a BLF/Xfer Key1. Click Operation->Softkeys and XML.Softkeys2. Select from
116 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysSpeeddial/XferThe Speeddial key allows a number to be dialed quickly by pressing one key
Model 9480i CT IP Phone User Guide 117Line Keys and SoftkeysConfiguring a Speeddial/Xfer Key1. Click Operation->Softkeys and XML.Softkeys2. Select
118 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysSpeeddial/ConfThe 9480i CT allows you to configure a softkey to be used as a speeddial co
Model 9480i CT IP Phone User Guide 119Line Keys and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. In the "Type&
Model 9480i CT IP Phone User Guide 3IntroductionRequirementsThe 9480i CT IP Phone requires the following environment:• SIP-based IP PBX system or net
120 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysServices KeyThe 9480i CT has a “Services” hard key on the front panel of the phone. Howev
Model 9480i CT IP Phone User Guide 121Line Keys and SoftkeysConfiguring a Services KeyUse the following procedure to configure a Services softkey on
122 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysDirectory KeyOn the 9480i CT, you can press the UP arrow navigation key to enter the Dire
Model 9480i CT IP Phone User Guide 123Line Keys and SoftkeysConfiguring a Directory KeyUse the following procedure to configure a Directory softkey o
124 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysCallers List KeyOn the 9480i CT, you can press the DOWN arrow navigation key to enter the
Model 9480i CT IP Phone User Guide 125Line Keys and SoftkeysConfiguring a Callers List KeyUse the following procedure to configure a Callers List sof
126 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysIntercom KeyThe 9480i CT has an “Intercom” hard key on the front panel of the phone. You
Model 9480i CT IP Phone User Guide 127Line Keys and SoftkeysConfiguring an Intercom KeyUse the following procedure to configure an Intercom softkey o
128 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysPhone Lock KeyYou can configure a key on the IP Phone to use as a lock/unlock key. You as
Model 9480i CT IP Phone User Guide 129Line Keys and SoftkeysUsing the Lock/Unlock Key on the IP PhoneAfter configuring a key as a lock/unlock key, re
4 Model 9480i CT IP Phone User Guide Getting StartedGetting StartedThe 9480i CT must be set up and be configured prior to its first use. This section
130 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysPaging Key (Sends the RTP Stream)You can configure a Paging key on the phone that allows
Model 9480i CT IP Phone User Guide 131Line Keys and Softkeys5. To receive RTP steams for Group Paging, you must also configure the "Paging Liste
132 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysThe phone opens a multicast RTP session and an outgoing OR incoming phone screen displays
Model 9480i CT IP Phone User Guide 133Line Keys and SoftkeysNone KeyYou can set a key to force a blank entry on the IP phone display for a specific k
134 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysEmpty KeyYou can set a softkey to force a blank entry on the IP phone display for a speci
Model 9480i CT IP Phone User Guide 135Line Keys and SoftkeysDeleting a Key Use the following procedure to delete a key function on the 9480i CT IP Ph
136 Model 9480i CT IP Phone User Guide Making CallsMaking CallsThis section describes ways to make calls on your 9480i CT phone, using your handset, s
Model 9480i CT IP Phone User Guide 137Making CallsPre-dialing a NumberYou can also make a call by pre-dialling a number. Pre-dialling lets you view a
138 Model 9480i CT IP Phone User Guide Making CallsUsing a HeadsetThe 9480i CT accepts headsets through the modular RJ22 jack on the back of the phone
Model 9480i CT IP Phone User Guide 139Making CallsUsing IntercomOn the 9480i CT, you can use the Icom hard key to automatically connect with a remote
Model 9480i CT IP Phone User Guide 5Getting StartedThe 9480i CT phone then checks settings and looks for new configuration and firmware updates for t
140 Model 9480i CT IP Phone User Guide Making CallsFor more information about the incoming Intercom features and for procedures on setting these featu
Model 9480i CT IP Phone User Guide 141Making CallsRedial• Press to dial the most recent number you dialed from the phone.• If you are off-hook and
142 Model 9480i CT IP Phone User Guide Making CallsMuteYou can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute
Model 9480i CT IP Phone User Guide 143Receiving CallsReceiving CallsWhen a call is ringing at your extension, the inbound callers extension and name
144 Model 9480i CT IP Phone User Guide Receiving CallsSending an Incoming Call to VoicemailYou can send an incoming call directly to voicemail without
Model 9480i CT IP Phone User Guide 145Handling CallsHandling CallsWhen you are connected to a call, you can use the softkeys or hard keys on the phon
146 Model 9480i CT IP Phone User Guide Handling CallsWhen on HoldTo let your caller know that they are still on hold, music plays softly (if this has
Model 9480i CT IP Phone User Guide 147Handling CallsTransferring CallsBlind TransferA blind transfer is when you transfer a call directly to another
148 Model 9480i CT IP Phone User Guide Handling CallsUse the following procedure to transfer a call to another extension. Use the following illustrati
Model 9480i CT IP Phone User Guide 149Handling CallsConferencing CallsThe 9480i CT IP phone offers two methods of conferencing:• Local conferencing (
6 Model 9480i CT IP Phone User Guide Getting StartedIf language packs were loaded to your phone by your System Administrator, the following screen dis
150 Model 9480i CT IP Phone User Guide Handling CallsUsing Local ConferencingUse the following procedure to create a conference call using local confe
Model 9480i CT IP Phone User Guide 151Handling CallsJoining Two Active Calls in a Single Conference1. Begin with active calls on two different lines
152 Model 9480i CT IP Phone User Guide Handling CallsUsing Centralized ConferencingUse the following procedure to create a conference call using centr
Model 9480i CT IP Phone User Guide 153Handling Calls4. Press the Conf Key. A new line opens.5. Enter the phone number of Party 3.6. Wait for Party 3
154 Model 9480i CT IP Phone User Guide Handling Calls5. Call Party 3 for Conference 2.6. When Party 3 answers, press the Conf Key to join Parties 1 (w
Model 9480i CT IP Phone User Guide 155Managing CallsManaging CallsThe 9480i CT has several features that make it easier to manage calls, and to keep
156 Model 9480i CT IP Phone User Guide Managing Calls1. Press the UP arrow key or press a configured Directory softkey. The directory displays the num
Model 9480i CT IP Phone User Guide 157Managing CallsAdd New Entries to the Directory ListYou can store a maximum of 7 numbers associated with a uniqu
158 Model 9480i CT IP Phone User Guide Managing CallsAdding Names, Numbers, LabelsOn Screen 1:• You can add names using the abc softkey.• You can add
Model 9480i CT IP Phone User Guide 159Managing Calls• You can use the Dial softkey to automatically dial the number in the Directory entry.• You can
Model 9480i CT IP Phone User Guide 7Getting StartedNetwork Connected/Network DisconnectedIf your phone is successful when connecting to the network t
160 Model 9480i CT IP Phone User Guide Managing CallsArranging Multiple ScreensYou can use the Arrange softkey to move the number/label/line forward o
Model 9480i CT IP Phone User Guide 161Managing CallsDelete Entries from the Directory ListYou can delete entries from the Directory List in the follo
162 Model 9480i CT IP Phone User Guide Managing CallsTo delete all entries from the Directory List:1. Press the Directory key.2. At the “Directory Lis
Model 9480i CT IP Phone User Guide 163Managing CallsSaving from the Callers ListYou can save a name, number, and/or label from the Callers List to th
164 Model 9480i CT IP Phone User Guide Managing CallsDownloading the Directory List to Your PCYou can download the Directory List to your PC via the A
Model 9480i CT IP Phone User Guide 165Managing Calls4. Enter the location on your computer where you want to download the Directory List and click SA
166 Model 9480i CT IP Phone User Guide Managing CallsCallers ListThe Callers list is a stored log of your incoming calls. The 9480i CT telephone store
Model 9480i CT IP Phone User Guide 167Managing CallsAccess the Callers ListUse the following procedure to access the Callers List. Use the following
168 Model 9480i CT IP Phone User Guide Managing CallsEdit Entries in the Callers ListImportant: The Caller List does not save changes. Editing in the
Model 9480i CT IP Phone User Guide 169Managing CallsDelete Entries from the Callers ListYou can delete individual items from the Callers List, or you
8 Model 9480i CT IP Phone User Guide Getting StartedIdle ScreenWhen the phone has successfully updated the configuration and connected to the network,
170 Model 9480i CT IP Phone User Guide Managing CallsDownload the Callers List to Your PCYou can download the Callers List to your PC for viewing usin
Model 9480i CT IP Phone User Guide 171Managing CallsAccount Configuration (DND and Call Forwarding)The 9480i CT has a feature that allows you to conf
172 Model 9480i CT IP Phone User Guide Managing CallsThe following describes the key behavior for each DND mode.• Account - DND key toggles the accoun
Model 9480i CT IP Phone User Guide 173Managing CallsConfiguring DND Using the Aastra Web UI.Use the following procedure to configure DND using the Aa
174 Model 9480i CT IP Phone User Guide Managing Calls4. Click Basic Settings->Account Configuration.5. For each account, enable DND by placing a ch
Model 9480i CT IP Phone User Guide 175Managing CallsDND in Account Mode1. With the account in focus on the IP Phone UI, press the DND key to toggle D
176 Model 9480i CT IP Phone User Guide Managing CallsDND in Custom Mode1. Press the DND key on the phone. The screen displays a list of the accounts o
Model 9480i CT IP Phone User Guide 177Managing CallsCall Forward Account-Based ConfigurationCall Forward (CFWD) on the IP phone allows incoming calls
178 Model 9480i CT IP Phone User Guide Managing CallsThe following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable CF
Model 9480i CT IP Phone User Guide 179Managing CallsConfiguring CFWD Using the Aastra Web UIUse the following procedure to configure CFWD using the A
Model 9480i CT IP Phone User Guide 9Getting StartedReferenceFor more information about configuring the softkeys, see “Softkeys” on page 60.For more i
180 Model 9480i CT IP Phone User Guide Managing Calls6. Click Basic Settings->Preferences->General.7. In the “Call Forward Key Mode” field, sele
Model 9480i CT IP Phone User Guide 181Managing Calls9. Click Basic Settings->Account Configuration.The illustration above shows 3 accounts configu
182 Model 9480i CT IP Phone User Guide Managing CallsIf using the “Account” mode or “Custom” mode, you can enter different phone numbers for each acco
Model 9480i CT IP Phone User Guide 183Managing CallsUsing CFWD via the IP Phone UIOnce CFWD is enabled on your phone, you can access and change the c
184 Model 9480i CT IP Phone User Guide Managing Calls.In the above example, CFWD All is enabled as indicated by a check mark (3), CFWD Busy is enabled
Model 9480i CT IP Phone User Guide 185Managing Calls4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This d
186 Model 9480i CT IP Phone User Guide Managing Calls7. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the
Model 9480i CT IP Phone User Guide 187Managing Calls11. Select a state using the UP and DOWN arrow keys.You can enable/disable a specific account on
188 Model 9480i CT IP Phone User Guide Managing Calls12. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This d
Model 9480i CT IP Phone User Guide 189Managing Calls17. Press DONE in the CFWD Mode Screen to save all changes.CFWD in Custom Mode1. Use the RIGHT an
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every
10 Model 9480i CT IP Phone User Guide Getting StartedIdle Screen with Voicemail MessagesThe envelope icon displays on the Idle State screen only if
190 Model 9480i CT IP Phone User Guide Managing Calls3. Select an account using the UP and DOWN arrow keys.You can also use the following keys if requ
Model 9480i CT IP Phone User Guide 191Managing CallsYou can also use the following keys if required:• All Off Key- Disables all CFWD states for the s
192 Model 9480i CT IP Phone User Guide Managing Calls9. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the c
Model 9480i CT IP Phone User Guide 193Managing CallsMissed Calls IndicatorThe IP phone has a "missed calls" indicator that increments the n
VoicemailThe Voicemail feature on the 9480i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voic
Model 9480i CT IP Phone User Guide 195Cordless HandsetCordless HandsetThe following sections describe the 9480i CT cordless handset keys and key func
196 Model 9480i CT IP Phone User Guide Cordless HandsetHandset Key DescriptionsReferenceFor more information about the Handset Keys, see the section,
Model 9480i CT IP Phone User Guide 197Cordless HandsetWhen in an idle state, pressing the Menu key  of the handset presents the following list of op
198 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetAccessing Options on the Cordless HandsetPressing the  key accesses t
Model 9480i CT IP Phone User Guide 199Accessing Options on the Cordless HandsetLanguageThe prompt on 9480i CT handset can be personalized to English,
Model 9480i CT IP Phone User Guide 11Getting StartedFor example, if you configure a softkey for speeddialing to Home, and then you pickup the handset
200 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetCustom NameCustom name allows the user to personalize the name/label f
Model 9480i CT IP Phone User Guide 201Accessing Options on the Cordless HandsetHandset Pairing/UnpairingAll handsets must be paired to a 9480i CT bas
202 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetSilent AlertThe Silent Alert option activates an internal hardware vib
Model 9480i CT IP Phone User Guide 203Accessing Options on the Cordless HandsetFeature Keys on the HandsetYou can program up to 15 feature keys on th
204 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetFeature Key Programming GuidelinesThe following are guidelines to use
Model 9480i CT IP Phone User Guide 205Accessing Options on the Cordless HandsetProgramming Feature KeysYou can program up to 15 feature keys on the 9
206 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetIdle ModeDuring idle mode (i.e. no incoming call, no active call, or n
Model 9480i CT IP Phone User Guide 207Accessing Options on the Cordless HandsetStatus MessagesMultifunction Handset LED IndicatorThe multifunction Ha
208 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetHold v Key• Press the hold key v while on a call to place the call on
Model 9480i CT IP Phone User Guide 209Accessing Options on the Cordless HandsetMenu List ( Â)The Menu list allows access to intercom calling, and per
12 Model 9480i CT IP Phone User Guide IP Phone Keys and Key DescriptionsIP Phone Keys and Key DescriptionsThe following sections describe the various
210 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetVolume Control The volume key, located on the side of the handset, con
Model 9480i CT IP Phone User Guide 211Accessing Options on the Cordless HandsetEditing Entries in the DirectoryYou can use specific keys on the Hands
212 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetSoftkeys "123" —"abc"—"ABC"1. Use the le
Model 9480i CT IP Phone User Guide 213Accessing Options on the Cordless Handset2. Press the Add key.3. Enter the Number/Address information. For more
214 Model 9480i CT IP Phone User Guide Accessing Options on the Cordless HandsetOnce in the list, items are displayed as shown in the next figure.The
Model 9480i CT IP Phone User Guide 215Accessing Options on the Cordless HandsetDeleting Entries from the Callers List1. From the Options softkey of t
216 Model 9480i CT IP Phone User Guide Making Calls from Cordless HandsetMaking Calls from Cordless HandsetPre-dialing a Number1. Press the v key to o
Model 9480i CT IP Phone User Guide 217Making Calls from Cordless Handset"Public" and “Private” Feature KeyA feature key is available in the
218 Model 9480i CT IP Phone User Guide Making Calls from Cordless HandsetEnding Calls• To end a call, you first need to connect to the call, if not al
Model 9480i CT IP Phone User Guide 219Pairing and Unpairing Cordless Handset to BasePairing and Unpairing Cordless Handset to BasePairing/Unpairing t
Model 9480i CT IP Phone User Guide 13IP Phone Keys and Key DescriptionsLine/Call Appearance key - Connects you to a line or call. The Aastra 9480i CT
220 Model 9480i CT IP Phone User Guide Pairing and Unpairing Cordless Handset to Base3. Choose Pair and press Select.The following displays on the han
Model 9480i CT IP Phone User Guide 221Pairing and Unpairing Cordless Handset to BaseThe following displays on the handset.Upon success or failure of
222 Model 9480i CT IP Phone User Guide Pairing and Unpairing Cordless Handset to BaseUnpairing the Handset from the Base Unit Using the Base UI1. On t
Model 9480i CT IP Phone User Guide 223Pairing and Unpairing Cordless Handset to Base4. Select Done. The following screen displays on the Base Unit ph
224 Model 9480i CT IP Phone User Guide Pairing and Unpairing Cordless Handset to BaseUnpairing the Handset from the Base Unit Using the Handset UI1. O
Model 9480i CT IP Phone User Guide 225Pairing and Unpairing Cordless Handset to BaseFailed Removal AttemptRemoval failedTry againCancel Remove
226 Model 9480i CT IP Phone User Guide Additional FeaturesAdditional FeaturesThis section describes additional features you can use on the 9480i CT ph
Model 9480i CT IP Phone User Guide 227Additional Features1. Click Basic Settings->Preferences.2. Go to the "General" section.3. The “Sup
228 Model 9480i CT IP Phone User Guide Additional FeaturesDisplay DTMF DigitsA feature on the 9480i CT phone allows users to enable or disable DTMF (d
Model 9480i CT IP Phone User Guide 229Additional Features2. Enable the "Display DTMF Digits" field by checking the check box.Disable this f
14 Model 9480i CT IP Phone User Guide IP Phone Keys and Key DescriptionsReferenceFor keys and key descriptions on the 9480i CT cordless handset, see “
230 Model 9480i CT IP Phone User Guide Additional FeaturesEnable/Disable Call WaitingThe call waiting feature notifies the user on an active call, of
Model 9480i CT IP Phone User Guide 231Additional Features1. Click Basic Settings->Preferences->General.2. The “Call Waiting” field is enabled b
232 Model 9480i CT IP Phone User Guide Additional FeaturesPlay Call Waiting ToneYou can enable or disable the playing of a call waiting tone when a ca
Model 9480i CT IP Phone User Guide 233Additional FeaturesStuttered Dial ToneYou can enable or disable the playing of a stuttered dial tone when there
234 Model 9480i CT IP Phone User Guide Additional FeaturesXML Beep SupportUsing the Aastra Web UI, you can enable or disable a beep to be audible when
Model 9480i CT IP Phone User Guide 235Additional FeaturesStatus Scroll DelayUsing the Aastra Web UI, you can specify a scroll delay option that allow
236 Model 9480i CT IP Phone User Guide Additional FeaturesIncoming Call Interrupts DialingThe 9480i CT has a feature you can enable or disable called
Model 9480i CT IP Phone User Guide 237Additional FeaturesConfiguring "Incoming Call Interrupts Dialing"Use the following procedures to conf
238 Model 9480i CT IP Phone User Guide Additional FeaturesSwitch UI Focus to Ringing LineYou can configure a feature on the 9480i CT that controls the
Model 9480i CT IP Phone User Guide 239Additional FeaturesPreferred Line and Preferred Line TimeoutThe 9480i CT has a feature called “preferred line”
Model 9480i CT IP Phone User Guide 15Methods for Customizing Your PhoneMethods for Customizing Your PhoneThere are two ways to customize specific opt
240 Model 9480i CT IP Phone User Guide Additional FeaturesConfiguring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UIUse the fol
Model 9480i CT IP Phone User Guide 241Additional FeaturesGoodbye Key Cancels Incoming CallsThe 9480i CT has a feature that allows you to configure th
242 Model 9480i CT IP Phone User Guide Additional Features2. The "Goodbye Key Cancels Incoming Call" field is enabled by default. To disable
Model 9480i CT IP Phone User Guide 243Additional FeaturesUPnP Mapping Lines (for remote phones)Universal Plug and Play (UPnP) is a standard that uses
244 Model 9480i CT IP Phone User Guide Additional Features2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the
Model 9480i CT IP Phone User Guide 245Additional FeaturesMessage Waiting IndicatorYou can configure the Message Waiting Indicator (MWI) to illuminate
246 Model 9480i CT IP Phone User Guide Additional FeaturesIncoming Intercom Call FeaturesIncoming IntercomBy default, the IP phone allows incoming int
Model 9480i CT IP Phone User Guide 247Additional FeaturesAuto-Answer/Play Warning ToneThe auto-answer feature on the IP phone allows you to enable or
248 Model 9480i CT IP Phone User Guide Additional FeaturesConfiguring Incoming Intercom SettingsUse the following procedure to configure incoming inte
Model 9480i CT IP Phone User Guide 249Additional FeaturesUsing Redial Key for “Last Number Redial”The IP phone has an enhanced redial user interface
16 Model 9480i CT IP Phone User Guide Methods for Customizing Your PhoneSimplified Options MenuYour System Administrator may configure a simplified op
250 Model 9480i CT IP Phone User Guide Additional FeaturesGroup RTP Paging (receives RTP streams)You can configure the phone to allow it to receive a
Model 9480i CT IP Phone User Guide 251Additional FeaturesConfiguring Group RTP PagingUse the following procedure to configure RTP streaming on the re
252 Model 9480i CT IP Phone User Guide Additional FeaturesUse LLDP ELINThe 9480i CT IP Phone supports Link Layer Discovery Protocol for Media Endpoint
Model 9480i CT IP Phone User Guide 253Available Features Enabled by AdministratorsAvailable Features Enabled by AdministratorsThere are features on y
254 Model 9480i CT IP Phone User Guide Available Features Enabled by AdministratorsCustomizable Callers List Key and Services KeyThe 9480i CT IP Phone
Model 9480i CT IP Phone User Guide 255Available Features Enabled by Administrators— Line 1: conference together extensions 2005, 2010, and 2020.— Lin
256 Model 9480i CT IP Phone User Guide Available Features Enabled by AdministratorsPlaying a WAV File On Your PhoneIf enabled by your Administrator, t
Model 9480i CT IP Phone User Guide 257Available Features Enabled by AdministratorsKey RedirectionConference, Transfer, Redial, Intercom Keys and Voic
258 Model 9480i CT IP Phone User Guide Available Features Enabled by AdministratorsXML Applications and Off-Hook InteractionIf enabled by your Adminis
Model 9480i CT IP Phone User Guide 259Available Features Enabled by Administrators“Hold” Feature Enhancement (for Broadsoft Servers)The Hold feature
Model 9480i CT IP Phone User Guide 17Methods for Customizing Your PhoneUsing the IP Phone UI1. Press the Options key on the phone to enter the Opti
260 Model 9480i CT IP Phone User Guide Troubleshooting SolutionsTroubleshooting SolutionsWhy is my display blank?Ensure that power is being provided t
Model 9480i CT IP Phone User Guide 261Troubleshooting SolutionsWhat are services, and how do I use them?Services on the IP phone include:• XML Applic
262 Model 9480i CT IP Phone User Guide Troubleshooting Solutions1. Click Operation->User Password.2. In the "Current Password" field, ent
Model 9480i CT IP Phone User Guide 263Troubleshooting SolutionsHow do I restart the IP phone?1. Press the button on the phone to enter the Option Li
264 Model 9480i CT IP Phone User Guide Troubleshooting SolutionsHow do I lock my phone?You can lock your phone to prevent the phone from being used or
Model 9480i CT IP Phone User Guide 265Troubleshooting SolutionsLock the Phone2. In the "Lock the Phone?" field, click .The phone locks dyn
Model 9480i CT IP Phone User Guide 267Limited WarrantyLimited Warranty Aastra Telecom warrants this product against defects and malfunctions during a
268 Model 9480i CT IP Phone User Guide Limited WarrantyAfter Warranty ServiceAastra Telecom offers ongoing repair and support for this product. This s
Model 9480i CT IP Phone User Guide A-1Appendix A - Time Zone CodesAppendix A - Time Zone CodesThe following table identifies the time zone name and ti
18 Model 9480i CT IP Phone User Guide Methods for Customizing Your PhonePhone Options via the Aastra Web UIIn addition to the IP Phone UI options, you
A-2 Model 9480i CT IP Phone User Guide Appendix A - Time Zone CodesCA-NewfoundlandCA-AtlanticCA-EasternCA-SaskatchewanCA-CentralCA-MountainCA-PacificC
Model 9480i CT IP Phone User Guide A-3Appendix A - Time Zone CodesKY-Cayman ESTLC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga ASTCETEETCETEETMC
A-4 Model 9480i CT IP Phone User Guide Appendix A - Time Zone CodesSE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV
Model 9480i CT IP Phone User Guide Index-1IndexNumerics9480i CTcordless handset features 2features 2getting started 4idle screen 8installation and set
Index-2 Model 9480i CT IP Phone User Guide IndexIndexsilent alert 202using headset with 216using keys 207vibrate 200volume control 210Ddeleting a soft
Model 9480i CT IP Phone User Guide Index-3IndexIndexkey lock on cordless handset 201key panelcordless handset 195key redirection 257keysas empty key 1
Index-4 Model 9480i CT IP Phone User Guide IndexIndexSservices key, customizable 254services, softkey for 120softkeys 60answer softkey for XML 255as A
Model 9480i CT IP Phone User Guide Index-5IndexIndexXXML application title 94XML application URI 94XML beep support 234XML features 256, 258XML, acces
Model 9480i CT IP Phone User Guide 19Methods for Customizing Your PhoneThe Network Status window displays for the IP phone you are accessing.3. You c
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every
iiiSoftware License AgreementSoftware License AgreementAastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, wo
20 Model 9480i CT IP Phone User Guide Methods for Customizing Your PhoneThe following categories display in the side menu of the Aastra Web UI: Status
Model 9480i CT IP Phone User Guide 21Methods for Customizing Your PhoneBasic SettingsPreferences - Allows you to enable/disable the following: •Park
22 Model 9480i CT IP Phone User Guide Phone StatusPhone StatusYou can view the status of your phone using the IP Phone UI or the Aastra Web UI.Phone S
Model 9480i CT IP Phone User Guide 23Phone StatusFinding Your Phone’s IP AddressIf you want to access your phone’s options using an Internet browser,
24 Model 9480i CT IP Phone User Guide Phone StatusPhone Status via the Aastra Web UIUse the following procedure to view the phone status via the Aastr
Model 9480i CT IP Phone User Guide 25Phone StatusSIP Account StatusThe IP Phones show the SIP registration status on the IP Phone’s Network Status sc
26 Model 9480i CT IP Phone User Guide Phone StatusThe following table describes the status conditions that can display for the account.Status Conditio
Model 9480i CT IP Phone User Guide 27Customizing Your PhoneCustomizing Your PhoneThe following paragraphs describe the options available from either
28 Model 9480i CT IP Phone User Guide Customizing Your PhoneRing Tone SetsIn addition to ring tones, you can configure ring tone sets on a global-basi
Model 9480i CT IP Phone User Guide 29Customizing Your Phone6. Press Done.7. Select Tone Set.8. Select the country for which you want to apply the ton
30 Model 9480i CT IP Phone User Guide Customizing Your PhoneContrast LevelThe "Contrast Level" option on the IP phone allows you to set the
Model 9480i CT IP Phone User Guide 31Customizing Your PhoneBacklightThe "Backlight" option on the IP phone allows you to set the backlight
32 Model 9480i CT IP Phone User Guide Customizing Your Phone7. If you selected "Auto", press the Advanced softkey.8. Using the keypad, enter
Model 9480i CT IP Phone User Guide 33Customizing Your PhoneLive Dialpad*The "Live Dialpad" option on the IP phone turns the Live Dial Pad m
34 Model 9480i CT IP Phone User Guide Customizing Your PhoneSet AudioThe "Set Audio" option on the IP Phone allows you to set the audio mode
Model 9480i CT IP Phone User Guide 35Customizing Your PhoneHeadset Mic VolumeThe "Headset Mic Volume" option allows you to set the volume l
36 Model 9480i CT IP Phone User Guide Customizing Your Phone7. Select Headset Mic Volume.8. Select the Low, Medium, or High volume level. Default is M
Model 9480i CT IP Phone User Guide 37Customizing Your PhoneTime and DateOn the IP phones, you can configure the following:• Time and date• Time and d
38 Model 9480i CT IP Phone User Guide Customizing Your Phone5. Using the keys on the keypad, enter a time to set on the IP phone. Use the"Backspa
Model 9480i CT IP Phone User Guide 39Customizing Your Phone4. Using the keys on the keypad, enter a date to set on the IP phone. Use the"Backspa
v Table of ContentsSoftware License Agreement ...
40 Model 9480i CT IP Phone User Guide Customizing Your PhoneSet Time Zone1. Select Preferences.2. Select Time and Date.3. Select Time Zone.A list of T
Model 9480i CT IP Phone User Guide 41Customizing Your Phone3. Select a Daylight Savings time from the list of options.Default is Automatic. Valid val
42 Model 9480i CT IP Phone User Guide Customizing Your Phone5. Enable the time server if required using the "Enable" key. 6. Using the keys
Model 9480i CT IP Phone User Guide 43Customizing Your Phone• 12h (12 hour format) (default)• 24h (24 hour format)3. In the “Date Format” field, selec
44 Model 9480i CT IP Phone User Guide Customizing Your PhoneLanguageThe IP phones support several different languages. You can have the IP Phone UI an
Model 9480i CT IP Phone User Guide 45Customizing Your Phone6. Press Done to set the language on the phone. The change is dynamic. When you exit the O
46 Model 9480i CT IP Phone User Guide Customizing Your PhoneLanguage InputThe 9480i CT supports text and character inputs in various languages (Englis
Model 9480i CT IP Phone User Guide 47Customizing Your PhoneSpanishGermanKey Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&()
48 Model 9480i CT IP Phone User Guide Customizing Your PhoneItalianConfiguring Language Input Using the IP Phone UIYou can configure the language you
Model 9480i CT IP Phone User Guide 49Customizing Your Phone4. Select Input Language.Select the language you want to use when inputting text and chara
vi Table of ContentsTable of ContentsLine Keys and Softkeys ...
50 Model 9480i CT IP Phone User Guide Customizing Your PhoneLatin 2 Character SetThe 9480i CT includes support for ISO 8859-2 (Latin2) of multi-nation
Model 9480i CT IP Phone User Guide 51Customizing Your PhoneUser PasswordThis category allows you to change the user password for your phone. Changing
52 Model 9480i CT IP Phone User Guide Customizing Your Phone.1. Click Operation->User Password.2. In the "Current Password" field, enter
Model 9480i CT IP Phone User Guide 53Customizing Your PhoneResetting a User PasswordIf you forget your password, you can reset it and enter a new pas
54 Model 9480i CT IP Phone User Guide Customizing Your PhoneRestarting Your PhoneYou may want to restart your phone to check for updates on the server
Model 9480i CT IP Phone User Guide 55Customizing Your PhonePhone LockYou can lock your phone to prevent the phone from being used or configured. You
56 Model 9480i CT IP Phone User Guide Customizing Your Phone1. Click Operation->Phone Lock.Lock the Phone2. In the "Lock the Phone?" fiel
Model 9480i CT IP Phone User Guide 57Customizing Your PhoneDefining an Emergency Dial PlanPublic telephone networks in countries around the world hav
58 Model 9480i CT IP Phone User Guide Customizing Your PhoneDefine an Emergency Dial PlanUse the following procedure to specify the numbers to use on
Model 9480i CT IP Phone User Guide 59Line Keys and SoftkeysLine Keys and SoftkeysThis section describes the Multiple Line/Call Appearance Keys (L1, L
vii Table of ContentsTable of ContentsMaking Calls ...
60 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysSoftkeysYour 9480i CT has 6 multi-functional, state-based softkeys with up to 20 programma
Model 9480i CT IP Phone User Guide 61Line Keys and SoftkeysFlash Indicates the key is set to generate a flash event when it is pressed on the 9480i C
62 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysKeys can also be set up to quickly to access features such as Call Return (*69) or Voicema
Model 9480i CT IP Phone User Guide 63Line Keys and SoftkeysIn the Aastra Web UI, the operational states for each softkey display enabled. To disable
64 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysThe following illustrations show the configuration of Key 12 and how that key displays on
Model 9480i CT IP Phone User Guide 65Line Keys and SoftkeysLine KeyYou can set a softkey to act as a line/call appearance key on the 9480i CT. This k
66 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysThis means that when all line/call appearances are in use, 1 call is connected while the r
Model 9480i CT IP Phone User Guide 67Line Keys and SoftkeysConfiguring a Line KeyYou can set a key as an additional line on the 9480i CT. The key act
68 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysCreating a Speeddial KeyThe normal function of the speeddial option allows you to dial a n
Model 9480i CT IP Phone User Guide 69Line Keys and SoftkeysPress-and-Hold to Create a Speeddial (applicable to softkeys and keypad keys)Pressing and
viii Table of ContentsTable of ContentsBacklight ...
70 Model 9480i CT IP Phone User Guide Line Keys and Softkeys4. In the "Enter Number:" field, enter a number. for the speeddial key using the
Model 9480i CT IP Phone User Guide 71Line Keys and SoftkeysCreating a Speeddial Using the Speed Dial Edit OptionYou can use the IP Phone UI at the pa
72 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysYou can enter up to 16 letters in the "Enter Name:" field.6. Press the 2 key to
Model 9480i CT IP Phone User Guide 73Line Keys and SoftkeysCreating a Speeddial Key Using the SoftkeysUse the following procedure to set a key to fun
74 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysCreating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI1. Click Operation->
Model 9480i CT IP Phone User Guide 75Line Keys and SoftkeysEditing Speeddial KeysOn the 9480i CT, you can edit a speeddial key using any of the follo
76 Model 9480i CT IP Phone User Guide Line Keys and Softkeys4. Press a speeddial key you want to edit.The speeddial edit screen displays.5. Edit the s
Model 9480i CT IP Phone User Guide 77Line Keys and SoftkeysEditing a Speeddial on a Softkey1. Click Operation->Softkeys and XML..2. Select the key
78 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysEditing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI1. Click Operation-&g
Model 9480i CT IP Phone User Guide 79Line Keys and Softkeys"Do not Disturb" (DND) KeyThe IP phones have a feature you can enable called &qu
ix Table of ContentsTable of ContentsMessage Waiting Indicator ...
80 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. In the "Type&q
Model 9480i CT IP Phone User Guide 81Line Keys and SoftkeysBusy Lamp Field (BLF) KeyThe BLF feature on the IP phones allows a specific extension to b
82 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysConfiguring a BLF Key1. Click Operation->Softkeys and XML.Softkeys2. Select from "
Model 9480i CT IP Phone User Guide 83Line Keys and SoftkeysBLF List Key(For use with the BroadSoft Broadworks Rel 13 or higher platform only).The BLF
84 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysUse the following procedure to set a key to function as "BLF List".1. Click Oper
Model 9480i CT IP Phone User Guide 85Line Keys and SoftkeysAutomatic Call Distribution (ACD) Key (for Sylantro Servers)The 9480i CT supports Automati
86 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysConfiguring an Automatic Call Distribution (ACD) KeyUse the following procedure to configu
Model 9480i CT IP Phone User Guide 87Line Keys and SoftkeysUsing the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queu
88 Model 9480i CT IP Phone User Guide Line Keys and SoftkeysUsing the ACD KeyUse the following procedure to log into a phone queue from your IP phone.
Model 9480i CT IP Phone User Guide 89Line Keys and Softkeys5. You are logged into the queue and the following screen displays.6. To allow your phone
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